Delivery is FREE on all orders over £150.00 to most UK mainland destinations, excluding Scotland. Extra charges may apply on some products/destinations. If the delivery address is at an offshore or remote mainland area for example the Channel Islands, Northern Ireland, Isle of Man, Isle of Wight, BFPO (British Forces Post Office) addresses, Orkney, Shetland and Scottish Isles or Highlands delivery date extensions and/or extra charges may be applicable, if you feel you may be located in such an area, please make us aware when placing the order. If this is the case we will notify you of the charges upon receipt of the order.

When you order, the option to specify a separate delivery and billing address will be available. Providing that you provide us with the correct contact details when placing your order we endeavour to send out a confirmation email. This will contain your order reference number and estimated delivery time. You may track your order at any time by contacting us.

We endeavour to deliver within 10 days. If we are unable to deliver within this time then we will contact you with an estimated delivery time and will proceed with the order only if you are happy with this. Should we not be able to provide the item ordered we will contact you and offer a full refund or alternative product if applicable. Larger items will be delivered on a pallet and will need suitable room and access for delivery.

Full terms and conditions including our returns policy can be found on our terms and conditions page.